Privacy Policy
PRIVACY POLICY
1. INTRODUCTION
This website is owned by the company Lotus Anruibo Concept LTD , a limited liability company solely invested by natural persons incorporated under Chinese law, with its registered office located at No. 70335, Street 7, F5, Gate 97, District 5, International Trade City, Yiwu, Zhejiang, 322000, China , registered in the China Trade and Companies Register under number 9972551-928-01-12-A .
When you visit this website, the company LE VIVIER ECOM LIMITED collects certain information about your device, your interaction with this site, and
information necessary to process your purchases. Additional information may be collected if you contact our customer service.
The controller of your personal data collected on our website is Shopify Inc., which you can contact at the following email address: support@shopify.com .
Shopify Inc. is committed to protecting the personal data collected through your use of our website and will not share such personal data with any third party without prior notice to you.
This privacy policy (hereinafter, the “Privacy Policy”) is designed to help you understand what information we collect, why we collect it and to explain how you can update, manage, export and delete your information.
The purpose of this Privacy Policy is to inform you about our practices regarding the collection, use and disclosure of information and data about you, collected due to your use of our website, as well as the content and methods of exercising your rights in this regard.
The company LE VIVIER ECOM LIMITED ensures the protection of your personal data and your privacy in compliance with applicable Hong Kong and European regulations.
Your express agreement to the Privacy Policy is required and necessary for us
to enable us to process your order(s) and to ensure an optimal, appropriate and best-suited browsing service to your needs.
Accordingly, by browsing our website, you agree to read and accept our Privacy Policy.
2. DATA COLLECTED
Personal data concerning you may be collected and processed, in particular due to your browsing on our website, but also due to any possible order(s) that you place on the site and in connection with any possible request(s) from you to our customer service.
The data that may be collected and processed include the following:
- Data relating to your identity:
- Name(s) and first name(s);
- Postal details (billing address and delivery address); · Email address;
- Phone number.
2. Data relating to the means of payment used to place the order:
- Credit Card Number ;
- Credit card expiration date;
- Bank details.
3. Data relating to monitoring of the commercial relationship:
- Your order number;
- Your purchase history;
- Your possible requests to customer service;
- Your preferences and interests in relation to the services and products offered on our site;
4. Electronic identification data:
- IP address
- Other browsing information relating to your terminal.
3. USE OF COOKIES
We use " cookies » and other unique identifiers.
This allows us to obtain certain types of information when your web browser or connecting device accesses our website or other content provided by or on behalf of other websites.
THE " cookie » is a small amount of information that is downloaded to your computer or device when you visit our site.
We use a number of different cookies, including functional, performance, advertising, social media, and content cookies.
THE " cookies » improve your browsing experience by allowing the website to remember your actions and preferences.
THE " cookies » also provide information about how you use our website, for example if this is your first visit or if you are a repeat visitor.
The following cookies are used to optimize your experience on our website and to provide you with our services: please refer to the table and information published on the site.
The length of time during which a " cookie » remains on your computer or connecting device depends on whether it is a « cookie » said « persistent » or a « cookie » said « of session ".
THE " cookies » Session cookies last until you stop browsing our website.
THE " cookies » so-called persistent cookies last until they expire or are deleted.
Most of the " cookies » that we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage the “ cookies » in several ways. For example, you can change your browser settings. Please note, however, that deleting or blocking " cookies » may affect your experience as a user of our website and some parts of it may no longer be fully accessible.
You can choose the " cookies » that you want to activate and the « cookies » that you wish to deactivate, at any time.
You can give or refuse your consent to the use of different categories of " cookies » that are not strictly necessary. You also have the option to withdraw your consent at any time.
Please note that we cannot guarantee that the e-commerce platform on our website will function properly in the event that you choose not to accept certain " cookies ". Indeed, some functions may be lost or some pages may no longer be displayed.
THE " cookies » that we use are in no way likely to transmit computer viruses.
THE " cookies » that we use cannot extract personal information from your hard drive that could identify you.
We use " cookies » for the sole purpose of collecting information, in accordance with this Privacy Policy, and in no way, personal or nominative information allowing you to be identified without your consent.
Furthermore, the blocking of the " cookies » does not prevent the sharing of information with third parties.
To exercise your rights or to object to certain uses of data
personal data collected about you due to your use of our site, please contact Shopify Inc., the sole controller of this information, at the following email address:
4. PURPOSES OF COLLECTING YOUR PERSONAL DATA
If you decide to use our website, you agree to our collection, use and disclosure of information about you in a strictly limited manner and under the conditions set out in this Privacy Policy.
Personal information about you may also be collected when you communicate with the company LE VIVIER ECOM LIMITED and that you provide, for example, your contact details.
Your personal data, as defined in this Privacy Policy, is collected based on your explicit consent. It is also collected for the purposes of
the execution of your order(s) or because they meet a legitimate interest of the company LE VIVIER ECOM LIMITED .
The collection of your personal data may have the following purposes:
- Processing your questions and requests for information;
- The supply and delivery of products and/or services that you have purchased on our site;
- The management of your online orders and the delivery of these orders as well as the applicable guarantees;
- Processing your payment information;
- Guaranteeing the security of online transactions, preventing fraud and payment incidents;
- Customer relationship management and optimization;
- The establishment of a profile concerning you in order to better analyze your consumer trends and preferences;
- Subject to your consent, to send you information about our offers, news and events (newsletters, invitations and other publications);
- Improving the operation of our website;
- To offer you personalized services;
- Detection of potential risks or fraud;
- Managing and responding to repair requests, and providing after-sales services.
5. RECIPIENTS OF YOUR PERSONAL DATA
Your personal data is collected by the company DIGITAL SOLUTIONS CONCEPT LTD .
There LE VIVIER ECOM LIMITED may only disclose personal or financial information about you to the following specific actors and situations.
Your personal data may be disclosed to our service providers. We sometimes use third parties as service providers to perform specific activities on our behalf.
Any information or data that may be communicated to our service providers is intended to ensure the full execution of the sales contract concluded on our website.
For example, the delivery service provided by service providers such as DHL, UPS, or another national postal service requires your basic information such as your first and last name, delivery address, and telephone number. Providing this information is necessary to enable the seller to fulfill its customs clearance and delivery obligations in connection with the orders you have placed on our website.
Your personal data may also be communicated to subcontractors for technical and/or logistical reasons (for example, carriers, hosting and maintenance providers of our website, payment providers, fraud management organizations, technical providers in charge of sending emails, etc.).
Your personal data may also be disclosed for business purposes to our website host, “Shopify Inc.”. To learn more about how Shopify Inc. uses
your personal information, click here: https://www.shopify.com/legal/privacy .
Your personal data may also be disclosed for logistical purposes to the seller of products sold on our website, namely the Lotus Anruibo Concept LTD , a company incorporated under Chinese law with its registered office located at No. 70335, Street 7, F5, Gate 97, District 5, International Trade City, Yiwu, Zhejiang, 322000, China ,.
To learn more about how the company Lotus Anruibo Concept LTD . uses your personal information, click here: China link policy .
Please also note that we use the functionality Google Analytics to better understand the trends, needs and preferences of customers who use our website. To learn more about how Google Analytics uses your personal information, click here: https://tools.google.com/dlpage/gaoptout . However, you have the option to disable the feature Google Analytics by clicking below: https://tools.google.com/dlpage/gaoptout .
We share information about your use of our website, your purchases, and your interactions with advertisements on other websites for products and/or services marketed on our website with our advertising partners.
We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other technologies.
similar.
For more information on how targeted advertising works, you can consult the information published on the page of the Network Advertising Initiative ("NAI") at the following address: http://www.networkadvertising.org/understanding-online-advertising/how-does-it work .
Please note that you have the option to opt out of targeted advertising on the following sites by clicking on the link provided below:
FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized ads]
Additionally, you have the option to opt out of some of the targeted advertising services by visiting the opt-out portal of Digital Advertising Alliance at the following address: http:// optout.aboutads.info/ .
Finally, we may be required to communicate your personal data to third parties when such communication is required by law, by a regulatory provision or by way of a court decision.
6. DURATION OF STORAGE OF YOUR PERSONAL DATA
We undertake to use your personal data only for the duration necessary to achieve the purposes described in point 4 of the Privacy Policy.
Personal data concerning you, collected and processed under the heading “
Contact ", will only be kept for the duration of processing your request.
Data relating to your orders will, in principle, be kept by the company LE VIVIER ECOM LIMITED for a period not exceeding the applicable legal limitation periods. Upon closure of your customer account, this data will be archived or destroyed if said periods have expired.
Your banking information will only be stored securely and for the duration necessary to validate your order and payment. Your banking information will then be immediately destroyed.
In any case, you have the right to close your customer account at any time and/or unsubscribe from our website newsletters.
To do this, you can contact our customer service by email at the following address: XXX You can also unsubscribe by clicking on the unsubscribe link attached to each of our newsletters.
7. PROCESSING OF YOUR PERSONAL DATA
Personal information collected through your use of our website will initially be processed in Ireland. It will then be transferred outside of Europe for storage and further processing, including to Canada and the United States of America.
For more information on how data transfer compliance
personal data to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data
personal data and the free movement of such data, and repealing Directive 95/46/EC (hereinafter, “GDPR”), you can consult the GDPR white paper written by our partner Shopify Inc. on: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Please note that your personal data will also be disclosed and processed by the Chinese company Lotus Anruibo Concept LTD. , seller of the products and services marketed on our website, this in order to ensure the delivery of your orders.
Only personal information relevant to sending your orders will be processed.
8. CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL DATA
Our partner Shopify Inc. , the host of our website, has implemented appropriate technical and organizational measures to ensure the confidentiality and security of the personal data collected about you.
From then on, Shopify Inc guarantees that transactions concluded on our website are protected by an SSL encryption process.
9. YOUR RIGHTS OVER YOUR COLLECTED PERSONAL DATA
In accordance with the aforementioned Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and the related national regulations in force, you have a right of access and a right of rectification of the personal data collected about you.
You also have the right to request the deletion of personal data concerning you and the right to object to their processing.
You also have the right to obtain the limitation or portability of personal data concerning you to the extent applicable.
You may object to the processing of your personal data for legitimate reasons or at any time to the use of your personal data for marketing purposes. You may also provide instructions regarding the fate of your personal data after your death.
You have the right to obtain the rectification of your data which is inaccurate and to complete your information which is incomplete.
You can object to the use of your personal data for the purpose of creating your customer profile. In this case, you will no longer be able to benefit from personalized offers or services on our website.
You can exercise these rights over your personal data as collected on our website, directly, by sending an email with your request to the address
next: XXX.
In the event that personal information relating to your postal address and/or your email address changes, we ask that you update this information.
This is essential to facilitate shipping and to enable the actual receipt of your
orders and to contact you as needed in connection with such orders.
The company LE VIVIER ECOM LIMITED may also keep a copy of communications with users of our website, including any responses to your questions and comments sent by our customer service.
10. APPLICABLE LAW – DISPUTES
This Privacy Policy is governed by Hong Kong law.
Any dispute arising from the application or interpretation of this Privacy Policy shall be resolved exclusively by the competent Hong Kong courts, subject to special rules of territorial jurisdiction, such as in the event of a dispute with a consumer residing in the territory of the European Union.
In the latter case, the courts of the place of residence of the consumer concerned will have exclusive jurisdiction.
11. MODIFICATION OF THE PRIVACY POLICY
We reserve the right to update this Privacy Policy to reflect any future changes in practices, applicable laws and regulations, and for operational reasons.
12. CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, you can contact us by email at contact.douxjardin@gmail.com.